Privacy Policy

This privacy policy clarifies how Affertons Funeral Care uses and protects any information that you give us when you use this website.​

Affertons Funeral Care is committed to ensuring the protection of your privacy. If we ask you to provide certain information which allows us to identify you, we ensure that it will only be used in accordance with this privacy statement.

This policy may be edited and updated at any time, and is effective from August 2013.

Information we collect
We may collect the following information:

  • name
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer enquiries


​What we do with the information we collect​
​​
We require this information to understand your needs and provide you with an effective service, involving:

  • Internal record keeping. 
  • We may use the information to improve our products and services. 
  • From time to time, we may use your information to contact you for market research purposes. We may contact you by email, phone or mail. We may use the information to customise the website according to your interests.


​Security​
​​
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. 

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. 

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites
Our website may contain links to external websites not featured at www.affertons.co.uk. Affertons has no control over external websites and cannot be held responsible for the security, protection and privacy of any systems or information used or provided whilst visiting external websites. Such sites are not governed by this privacy statement.

Controlling your personal information
​​You may choose to restrict the collection or use of your personal information in the following ways:

  • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes.
  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to us at Affertons Funeral Care, 269 Clepington Rd, Dundee. DD3 7UE.


​We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.​

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to Affertons Funeral Care, 269 Clepington Rd, Dundee. DD3 7UE.

If you believe that any information we are holding on you is incorrect or incomplete, please call or write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.

Website Terms & Conditions

If you browse and use this website, you agree with the following terms and conditions of use, which together with our privacy policy govern Affertons Funeral Care’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please leave this website.

The term ‘Affertons Funeral Care’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is The Bond, 180 – 182 Fazeley Street, Birmingham B5 5SE. Our company registration number is 3951900. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, we cannot be held liable. It is your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
  • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
  • From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.